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Returns
The right of withdrawal can be exercised within 7 days from the date of delivery. It is necessary to communicate any return VIA EMAIL OR WHATSAPP AT THE NUMBER 3427256203, and send; the product to be returned via registered mail. The shipping costs of the returned product are borne by the customer. The product must be returned in an intact state, with the original labels and with careful packaging. Once the goods have been returned to the office, the customer can request a refund or a purchase voucher that can be spent in the same year as the purchase made, or a change of model or size.
Changes
The right of exchange can be exercised within 7 days of receipt of the goods by sending a communication to the email address: infoenkris@gmail.com or whatsapp at number 3427256203
It will be possible to change the size and/or color of the same item previously purchased or of another item.
Customer support
For more in-depth information on returns and shipping, as well as advice on products and site navigation, contact our customer care on
(+39) 342 72 56 203 Our team is at your disposal from Monday to Friday, from 9:00 - 13:00 / 14: 00 - 19:30.
